Privacy Policy

Storgatan 45, 933 33 Arvidsjaur, Sweden
Organization number: 556573-7292

How we handle personal data
Hotel Laponia handles your personal data in accordance with the Swedish Data Protection Act GDPR and safeguards personal integrity when processing your personal data. Personal data is stored for 14 months.

By using Hotel Laponia’s website, you accept that Hotel Laponia actively collects, manages, stores, and uses, as well as otherwise processes, your personal data so that Hotel Laponia and partner companies can provide the products and services offered through Hotel Laponia’s website.

For individuals under 18 years old, parental consent is generally required for registration and handling of personal data. By agreeing to these terms, you confirm that you are either over 18 years old or that your guardian consents to Hotel Laponia storing and handling your personal data in accordance with these terms. Hotel Laponia reserves the right to verify this consent.

Hotel Laponia reserves the right to use your personal data to send you information about offers and products. If you do not wish to receive such information, please contact us by sending an email to info@laponiaresort.se

Hotel Laponia may employ subcontractors to perform various functions such as marketing and technical services for the website. These subcontractors may, in some cases, have access to users’ personal data if it is necessary for them to perform a task for Hotel Laponia. Hotel Laponia handles all personal data with great care, and Hotel Laponia’s subcontractors may only use personal data to perform tasks for Hotel Laponia. Subcontractors have no right to save personal data and have no right to use it in any other way than to follow their assignment for Hotel Laponia.
Users have the right to request information from Hotel Laponia about the personal data registered concerning them. Any incorrect personal data may be requested to be corrected by the user. Users can also apply to have personal data deleted. Such an application is submitted to Hotel Laponia by sending an email to info@laponiaresort.se

Cookies & Tracking
Hotel Laponia’s website uses cookies as described below. By not disabling cookies in your browser and continuing to use the website, you consent to our use of cookies in accordance with this Cookie Policy and the underlying processing of personal data (if applicable).

You can change your choice at any time by changing your browser settings. If you disable cookies, it may affect the relevance of our ads or the ability of our advertising tools to exclude you who has made a purchase from receiving ads for a product you already bought.

Cookies are small text files that are sent to, and stored on, your device (mobile, computer, or tablet) and are common on the internet. Some are necessary for you to be able to fully use the website’s functionality, and others are used to improve your user experience and facilitate navigation on the website.

Social Media
We encourage you as a follower on our social media to maintain a good tone and respect each other on our social channels. Therefore, we have developed a policy with guidelines where we clarify what is not okay and will, therefore, be removed from our Social Media.

We encourage all our guests to leave reviews after their visit, but we are grateful if you primarily give your feedback via the form sent to your email upon checkout or tell our reception about your experience at checkout. This gives us a better opportunity to take action.

Hotel Laponia does not discuss compensation or crime issues on social media. These issues must be handled via email, telephone, or directly on site.

Hotel Laponia may delete comments or posts that contain the following:

Publishing of copyrighted material.
Publishing of personal data.
Insults directed against, for example, an ethnic group, sexual orientation, gender, political opinion, profession, or religion.
Swear words and obscene words.
Personal attacks and defamatory posts.
Pornographic, racist, or sexist statements.
Encouragement to commit a crime or otherwise break Swedish law.
Threats, harassment, gossip, or lies.
Website
Limitation of Liability

Hotel Laponia makes no guarantees regarding the functionality or availability of the website. Neither does Hotel Laponia guarantee that the information available on the website is correct or complete. This applies to information about products, services, and offers as well as other information provided on the website.
Thus, all responsibility for both direct and indirect damage caused by the use of the website or the information provided on the website is excluded to the extent not otherwise required by mandatory law.

Changes to the website and terms of use
To improve your use of this website, Hotel Laponia may make changes. Hotel Laponia reserves the right, without prior notice, to make the improvements, changes, additions, or removal of information on the website that Hotel Laponia deems necessary. Furthermore, Hotel Laponia reserves the right to make changes to these terms. By continuing to use the website after such changes have been published, you accept the changes.